1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing or promotional purposes. Your phone number will be used exclusively for communication related to Vertex Transport Inc. services.
2. Types of SMS Communications
By opting in, you may receive messages regarding:
- Load assignments and dispatch updates
- Safety or compliance notifications
- Appointment reminders or delivery coordination
- Billing or payroll inquiries
- Promotions or company announcements (if applicable)
3. Message Frequency
Message frequency may vary depending on your role and type of communication.
Typically, you may receive up to 15 messages per week.
4. Potential Fees
Standard message and data rates may apply according to your mobile carrier’s plan.
These charges may differ for domestic or international communications.
5. Opt-In Methods
You may opt in to receive SMS messages from Vertex Transport Inc. by:
- Providing verbal consent during a call or in person;
- Submitting an online or mobile form;
- Signing a paper document containing consent language.
6. Opt-Out Instructions
You may opt out at any time by replying “STOP” to any Vertex Transport SMS message.
You may also contact us at safety@vertextrans.net to request removal from our messaging list.
7. Help
If you experience issues with SMS communications, reply “HELP” or contact safety@vertextrans.net for assistance.
8. Additional Options
If you do not wish to receive text messages, simply do not check the SMS consent box on our forms or applications.
9. Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP”.
- For assistance, text “HELP” or email safety@vertextrans.net.
- Message frequency may vary based on service needs.
- Visit our Privacy Policy page at https://vertextrans.net/privacy (once published) for more details.
